Reverse mortgage software provider ReverseVision on Tuesday announced two key personnel moves ahead of the holiday break, appointing a new chief technology officer and vice president of operations.
Jim Magner will join the San Diego-based company as CTO, with a focus on product development, platform operations, and the internal information technology team. He previously served as president and CEO of the San Diego-based Eturi Corp., which makes mobile parental-control software, and also worked on the executive level at companies such as Mitek Systems, Symantec, MGM Mirage Resorts, and Wynn Encore Las Vegas.
ReverseVision also hired Stacey Lund as its vice president of operations, putting her in charge of a variety of departments — including training, professional services, education, and document operations.
Lund previously worked at Affinity Development Group, a San Diego-based consulting firm where she helped develop a contact center for Costco’s Auto Program vehicle sales arm. She also worked at software companies Mitchell International and Inetcam, and holds a master’s in communication management from the University of Southern California.
“In today’s economy, every company needs to be customer-focused,” Lund said in a statement announcing the hires. “I believe my intensely customer-centric background in enterprise-level SaaS [software as a service] support, partnered with ReverseVision’s strong strategic and data analytics, will help us transform our client experience and propel the company forward.”
“We are pleased to welcome two highly experienced leaders to our senior management team,” ReverseVision president and CEO John Button said in the statement. “Through their respective roles in technology and operations oversight, Jim and Stacey will each play a significant role in helping ReverseVision achieve our operational goals, drive positive customer experiences, and lead the business into the future.”
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