ReverseVision Takes Reverse Mortgage Training Program Live

After a successful test run last month, ReverseVision plans to expand in-person reverse mortgage training courses at its San Diego headquarters.

The Home Equity Conversion Mortgage software and technology firm has hosted its online “RV University” program for the last three years, but decided to enter the world of in-real-life training in March with a course for 11 students. Starting in May, Reverse Vision will host the three-day event once per month, with scheduled events for May 2 through May 4, and June 6 through June 8.

The format mirrors that of the online version, with a day each for covering regulatory guidelines, origination scenarios, and compliance and sales strategies for pitching the loans to a variety of borrower types or potential referral sources.

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In a statement, ReverseVision’s vice president of sales and marketing Wendy Peel pointed to the implementation of rule changes over the past few years as a key reason why players in the space should consider education courses.

“Key regulatory changes have evolved the HECM significantly, which is why both new and experienced reverse mortgage professionals stand to benefit from hands-on training that addresses product knowledge,” Peel said in the statement.

“Normalizing this product so that more traditional lenders see HECMs as a natural addition to their product offerings will be key to our industry’s continued growth and success,” Peel said.

The courses cost $995 apiece, as compared to about $50 for the firm’s “Reverse Mortgage Essentials” course offered at all times online.

The first round of the course in March featured both reverse mortgage brokers seeking a refresher on regulatory issues and other information pertinent to the HECM program, as well as forward-mortgage professionals looking to learn more about the product; ReverseVision is positioning the courses as a way to help home-loan originators and brokers generally expand their businesses.

“Reverse mortgages will be trending for some time thanks to rising interest rates and the size of the Baby Boomer generation,” said March attendee Christina Harmes, assistant manager of the reverse mortgage division at C2 Financial, a San Diego-based lender, in the statement.  “There’s a real need for comprehensive training to help forward loan officers learn how to originate reverse mortgages.”

Written by Alex Spanko

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  • Interesting that C2 Financial is a TPO with about 10 endorsements per month. Christina is implying that TPOs are vacating their training responsibility and replacing it on what Reverse Vision supplies, including company values and acceptable standards of originating.

    For some in-person training could be worth far more than $945 but then one has to add in the cost of travel, room, meals, and transportation.

    Can lenders assign and delegate their training responsibility to a software vendor? As to software, that could easily be acceptable but as to the origination process, that is not so clear.

    • In Response to the Cynic, Christina Harmes quote in RMD was “There’s a real need for comprehensive training to help forward loan officers learn how to originate reverse mortgages.” Christina’s quote reflects C2 Reverse’s commitment to providing comprehensive education and support to both veteran Reverse originators and forward originators motivated to learn Reverse. In addition to C2 Reverse’s training through ReverseVision, C2 Reverse provides our originators with Reverse 101 and Reverse 201, from basic Reverse “nuts and bolts” to advanced customer service and compliance. For more detail on C2’s commitment and programs to improve professionalism in the Reverse Mortgage business, please contact me:
      Scott Harmes, CRMP
      Manager, C2 Reverse Mortgage
      harmes.scott@gmail.com

      • Scott,

        The key word in my comment is “implying.” Since Wells Fargo left the industry there has been a lot of concern over the level of education received by HECM originators.

        It is interesting to read that you offer a course 101 and 201. Their content would be interesting to see especially since your operation is running at about 10 to 13 HECM endorsements per month and there is both you and Christina plus Monte Howard.

        How many employees do you have and do offer your training to other TPOs?

    • Thanks, Jim. The responses from the March and April participants were very favorable. Getting away for three days and covering 20 hours of material can be daunting. Nevertheless, I believe it accelerates the learning process and leaves the student inspired and empowered.

  • For clarification, most of the 12 training modules build industry knowledge, including: products, guidelines, calculations, financial assessment, compliance/ethics, selling, disclosures, financial planning, etc. After each module, there is an assessment and an activity (using RVX and RVSA) that reinforces the concepts covered in that module. During the 20 hours, an estimated 12 would be presentations/discussion and 8 would be assessments/activities.

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