National reverse mortgage lender Generation Mortgage is ramping up its management team through the new hire of former Wells Fargo reverse mortgage exec Diane Coats.
Coats will serve as Senior Operational Oversight Specialist, a role in which she will draw on 35 years of mortgage experience including 22 years in the reverse mortgage business.
“Diane brings to the Generation Mortgage team a deep understanding of all aspects of reverse mortgage operations and servicing and has the ability to take Generation to the next level of exceptional service in various areas of the business. We are pleased to welcome her to the Generation Mortgage team,” said Generation CEO Colin Cushman.
Coats has served on the board of directors of the National Reverse Mortgage Lenders Association and has co-chaired its Department of Housing and Urban Development Issues and Risk and Compliance subcommittees. She has served on the board of NRMLA for six years.
In her position with Generation, Coats will join former colleague Cheryl McNally, who serves as company CSO.
“I had the pleasure and opportunity of working with Diane as part of my team at Wells Fargo. Their success in the reverse mortgage industry was a reflection of Diane’s tireless dedication to finding compliant solutions for our sales strategies and implementation. Her expertise in all aspects of this industry is irreplaceable,” McNally said. “I am thrilled that Colin had the foresight to reach out to Diane as part of the senior leadership team.”
Written by Elizabeth Ecker