Wendover Consulting has hired former Wells Fargo “top trainer” Ken Kanady as managing director of learning and development.
While at Wells Fargo in 2003, Kanady created the original reverse mortgage loan officer training program, Sales Training Orientation for Reverse Mortgage (STORM), under Wells Fargo’s Senior Products Group. Since the launch of STORM, Kanady has trained and certified more than 2,500 Wells Fargo loan officers in reverse mortgage fundamentals, products, marketing, compliance, quoting and application systems, sales and ethics.
“I am delighted that Ken is joining our firm and he will provide quality and proven learning programs for the mortgage banking industry,” said Jeff Taylor, Wendover Consulting president.
At Wendover, Kanady will customize and deliver personalized, skills-based training courses for veteran and new reverse mortgage loan officers. He will also work with reverse training departments in an effort toward improving sales performance over the long term, Wendover says.
Kanady is the author of Reverse Credibility (2006, 2009), an industry resource on credibility-based engagements with seniors. Additionally, he will continue as an original member of the National Reverse Mortgage Lenders Association’s Independent Certification Committee.
Written by Elizabeth Ecker