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« Reverse Mortgage Companies Are Hiring
NY Times Says Allure Broadens For Reverse Mortgages »

HERA’s Attack Against Cross-Selling & Reverse Mortgages

May 1st, 2009  |  by Jim Veale Published in Commentary, FHA, News, Reverse Mortgage  |  21 Comments

Cross-selling engenders heated arguments. Some believe that cross-selling strikes at the heart of free enterprise and the rights of seniors to make their own decisions. Based on past performance, others believe that seniors need these protections.

Although this series of articles focuses on the cross-selling restrictions of HERA (the Housing and Economic Recovery Act of 2008, PL 110-289), proposed state laws may result in more far-reaching and restrictive measures. Some states like California have existing laws prohibiting some forms of cross-selling with restrictions that extend beyond those in HERA [California Civil Code Section 1923.2(i), especially (i)(2)]. A few states are proposing laws that will restrict or prohibit cross-selling. As of April 30th, California is looking at expanding its prohibition to additional insurance and all financial products [California Assembly Bill 329 (as amended as of April 29, 2009) Section 3 amending California Civil Code Sections 1923.2(i) and 1923.2(j)].

HERA takes a two-pronged attack against cross-selling:

  • An outright prohibition against cross-selling that has been in full force since July 30th of last year and
  • New “requirements on mortgage originators” for the purpose of minimizing cross-selling opportunities; however, even though mortgagees must be striving to meet its requirements as outlined in Mortgagee Letter (ML) 2008-24, HUD has not issued any final guidance on what minimal “safeguards” or “firewalls” are required.

Even though there were different proprietary products available at the time when the FHA Modernization Bill was being formulated, it was ultimately enacted as part of HERA, and the HERA cross selling provisions are applicable to HECMs only. State laws are much broader than HERA; state laws normally encompass all reverse mortgages unless otherwise stipulated.

The HERA prohibition is found in new Section 255(o) of the National Housing Act (NHA, PL 84-345) which was added by HERA Section 2122(a)(9), and is now codified as 12 U.S.C. 1715z-20(o) which reads:

‘‘(o) PROHIBITION AGAINST REQUIREMENTS TO PURCHASE ADDITIONAL

PRODUCTS.—The mortgagor or any other party shall not be required by the mortgagee or any other party to purchase an insurance, annuity, or other similar product as a requirement or condition of eligibility for insurance under subsection (c), except for title insurance, hazard, flood, or other peril insurance, or other such products that are customary and normal under subsection (c), as determined by the Secretary.

The “…insurance under subsection (c)…” is the FHA insurance provided for HECMs and thus the HERA prohibition pertains to only HECMs.

HUD has not issued any ML or other guidance covering the prohibition. Many falsely believe the prohibition is addressed in ML 2008-24; however, that ML states: “Sections 255 (n)(1) and (n)(2) are described separately below.” Based on the wording in the law, there does not appear to have been any need for HUD to issue any guidance in order for the new NHA Section 255(o) prohibition to have been enforceable since the date of HERA enactment, July 30, 2008. In a telephone call on April 8, 2009, Mr. Peter Bell, NRMLA President, stated that he is not aware of any forthcoming ML on the prohibition and to the best of his knowledge none is needed for the prohibition of Section 255(o) to have been fully enforceable from July 30, 2008, forward.

Section 255(o) has nothing to do with firewalls or safeguards and puts no new requirements on originators or lenders other than its prohibition against required purchases of “additional products.”

The other prong of the HERA assault is found in new NHA Section 255(n) and is titled “Requirements on Mortgage Originators.” Many of us are familiar with Section 255(n)(2) which HUD used as its grounds to terminate what was euphemistically known as the “The HECM Advisor Program” in ML 2008-24; however, the indirect attack on cross-selling is found in NHA Section 255(n)(1) which was added in HERA Section 2122(a)(9) and is codified in 12 U.S.C. 1715z‑20(n)(1) which states:

“(n) REQUIREMENTS ON MORTGAGE ORIGINATORS.—

(1) IN GENERAL.—The mortgagee and any other party that participates in the origination of a mortgage to be insured under this section shall—

(A) not participate in, be associated with, or employ any party that participates in or is associated with any other financial or insurance activity; or

(B) demonstrate to the Secretary that the mortgagee or other party maintains, or will maintain, firewalls and other safeguards designed to ensure that—

(i) individuals participating in the origination of the mortgage shall have no involvement with, or incentive to provide the mortgagor with, any other financial or insurance product; and

(ii) the mortgagor shall not be required, directly or indirectly, as a condition of obtaining a mortgage under this section, to purchase any other financial or insurance product.”

Section 255(n)(1) is limited to: “… a mortgage to be insured under this section….” The only reverse mortgages insured by FHA are HECMs; thus this provision also does not apply to other reverse mortgages.

We will look at Section (n)(1) in more depth in the next article.

It must be noted that I am not an attorney. If a reader needs legal advice on the cross-selling rules related to HERA, that reader should seek the counsel of a competent and reputable attorney who is knowledgeable and experienced in such matters.

It would be interesting to hear from readers what steps they or their employers are taking to comply especially with both the first and second “any other party” of the Section 255(o) prohibition.

James E. Veale, CPA, MBT
SVP of Tax and Government Affairs & Director of Originator Recruiting for Security One Lending

Technorati Tags: Reverse Mortgage,News,HECM,FHA,HUD,Cross Selling

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  • dduck

    California Bill 329 should at least charge the lender a fee or penalty of some kind if the lender rescinds a RM for “any reason”.
    The 30-day rescission “for any reason” provision may encourage twisting by less scrupulous lenders and for many other reasons is, in my opinion, potentially bad for lenders, borrowers.
    If it did pass, they (the elder police) should at least track any other RM deals to that borrower during, for say a few months, to detect any untoward marketing/sales patterns by a new lender.
    It’s ironic, but if a person, or team, recommends Life or Long Term Care Insurance, or an immediate annuity to anyone (even over age 62) it is called financial/estate planning, as long as they are licensed (hopefully experienced) professionals and have advised that person of the pros and cons and appropriateness of such recommendations, it’s all ok. But, beware of the senior that secures a RM and then decides on his own (or has decided before initiating the RM process) to buy one of these insurance products. He must now lie on the questionnaire that he does not intend to buy any of the banned products. Tell the truth and the loan goes bye, bye. Will someone (the elder police?) track his insurance purchases after he gets the RM money? Uh, Oh, he may have just dragged the lender into deeper water if he does buy a banned product and the elder police find out. Can the lender be sued,or will the questionnaire and other docs protect him?
    Admittedley, this is far-fetched scenario, but last time I looked the law of unintended consequences was still in effect. Stay tuned.

  • kal-el

    Although HERA as a whole was a huge step forward for the Reverse Mortgage industry, uniformed & increased loan limits and the Purchase HECM being the most obvious, it’s attempt to “protect” seniors by making cross selling illegal will certainly hurt many more seniors than it will help.

    The ability to use the funds from a reverse mortgage to purchase Long Term Care or Critical Care Insurance has staggering affects on the senior segment of this nation. Of all the reasons to secure a reverse mortgage these 2 products could very well be the determining factor of the quality of care these people will receive over the next 20 years.

    The ability to secure these products in their 60′s, while they are still healthy enough to do so, and do it with a product (The Reverse Mortgage) that will not increase their monthly debt service can literally add years to their lives!

    The information that is available on this subject is astounding. The Reverse Mortgage can be one of the largest factors in ending the long term care crisis facing the seniors of this country today.

    Let me say at this point I am not an insurance agent. I am a reverse mortgage professional and damn proud of it!

    I want a client to get a reverse mortgage for the right reasons. I want their most trusted advisors, their financial planner or their health care provider, the professionals that they have known,trusted & have taken care of them for years to be an advocate of the reverse mortgage…not be afraid to bring it up to them!

    No…better for them to see a commercial and have a movie star tell them the reverse mortage is right for them…

    The potential for the cross selling of “improper” financial products, using the proceeds of a reverse mortgage, is a very serious and real threat to our seniors. This cannot be denied.

    That is why cross selling should be “regulated” not prohibited!

  • Rob H

    Please a 30 day “right to rescind”? The process already takes 30 days to process & during that time a senior has every opportunity to have any “professional” they wish review their documents & advise them–even their dentist as 1 of my clients did recently– next was the garbage man.

    With a 30 day receission lenders will have to hold back from funding which will cause most seniors even more financial distress. How many Reverse Specialist will want to continue offerring reverses if they have to wait over 60+ days to be paid! And what if after all a loan officers hard work a senior for “any” reason deceides to cancel! I know plenty of loan officers who would be looking for new career!

    There are plenty of rules & regulations already in place to protect everyone involved in this time consuming process–politicians should refrain from making matters even worse! Don’t they have enough on their “plates” right now since they are already “experts” in Health Care, Car Manufacturing, Banking, Stock Markets, did I leave any industry out? Now they want to screw up Reverse Mtges!

  • mr Reverse

    long term care could be good but should be in seniors intrest. many policy are dropped or coverage not enough.

    annuities can not touch the reverse mortgage annuity.
    Annuites fees when you need extra money,can not change monthly income. surrender charges could be 10%. most important is you have to borrow money could be 100,000 for a decent Annuity income plus you have to pay intrest on the borrowed money. not so with a reverse since you pay on your draw from your reverse.

  • 4Bees

    On cross-selling: once the senior has the funds from the reverse mortgage, they can still obtain annuities, long term care insurance, etc. Just not from the originator, or anyone associated with him. Just as a senior cannot be stopped from gambling their in Las Vegas, or giving away their money to strangers (or family).

    On the proposed 30 day rescission: notice you hear no protests from Stage Coaches, Flags, Blimps, etc. The big players know this is a grand opportunity to co-opt market share from the small players who have faithfully nurtured and cultivated the RM market the past several years. The large banks and affiliates will benefit from this regulation, making up in volume the increased transaction costs. The smaller brokers and individual originators will be forced out, along with any remaining “service” and personal touch.

  • dduck

    kal-el:

    I agree 100%

    Mr reverse: With all due respect, please sit down with somebody that can explain the basics of various insurance products and their PROPER use. If you do, you will be a better RM purveyor. You don’t want to give the wrong impression about yourself by stating incorrect facts and figures in your responses.

  • http://www.reversemortgagevalue.com John A. Smaldone

    Good day,

    I don’t know how we got on the subject of the 30 day right of rescission? However, a 30 day rescission period is ridiculous. Those who are implementing it and pushing it is in La, La land.

    Cross selling, which is the main issue is covered in many of the ML’s. Vague as far as an outright violation. Those of us who have been in the industry and appreciate it for what it is, know that cross selling is not part of our responsibility.

    We should be their to sell our product only and try and keep the senior in the most secure position possible, that is our fiduciary responsibility.

    Over the past year, I have seen more new rules and regulations surface by the agencies and even states than I have seen in years. You take HUD for an example. They have more laws on their books than they know what to do with. This goes for the states, FHA and any other agency related to our industry.

    Can you imagine, if only 25% of the laws were understood by the employees in these agencies and 50% of the 25% were enforced. Wow, we would probably solve 60% of the problems we experience today.

    Have a good weekend,

    John Smaldone

  • http://www.reversemortgagevalue.com John A. Smaldone

    Critic,

    Good to hear from you. I know of the Bill 339 and the containment of the 30-day right of rescission. I guess that is why I used the term, La, La land.

    When I said we have a fiduciary responsibility to our seniors, I stand by that statement. I realize the term has legal ramifications with it but to each their own. I respect your view on it. You bring up good points as usual.

    As far as HERA, I agree and I hope the states follow quickly as well. Thanks for your reply to me. Have a good weekend.

    Best,

    John A. Smaldone

  • dduck

    Critic: I am sure any one of you can get information on insurance products a lot quicker from your personal insurance advisers (you do have insurance, don’t you). You will be more comfortable then getting it from an outsider like me. I’m not evading, but there is too much information on insurance products and each individual case would have to be analyzed on its own to determine whether tenure or an IMMEDIATE FIXED ANNUITY- NOT A DEFERRED FIXED OR VARIABLE ANNUITY-Mr Reverse, would be best. I can point to one area where it would, in my opinion, be remiss to not consider: an immediate annuity. It is when a borrower has a less than normal life expectancy. Then, an illustration for a “RATED immediate annuity” should be secured and the figures compared to tenure. All of the perceived pros and cons of an IMMEDIATE annuity still hold, but the higher lifetime (with optional guarantees of 10-20 years of payments to beneficiaries) income may be important.
    I noted that you don’t seem to have the same level of concern regarding Long Term Care insurance. Is it because the commissions to the broker are smaller than an annuity, or is this an OK cross selling insurance product?
    Once again, I am not selling any insurance products to any RM borrowers (I’m retired), I just wanted to try and clear some of the ill feelings caused by ABUSIVE cross sellers that could preclude clients from getting the most comprehensive financial advice. Unfortunately, sometimes over regulation has the unintended effect of making financial planning more complicated. But, hey, it’s an art too.
    I also thank you for the opportunity to contact your colleague.

  • kal-el

    dduck,

    I have a feeling you & I should speak directly. It would be a great conversation…

    These people that make these “absoulute” statements like a reverse mortgage should “never” be used for “a certain product” are doing more harm than good.

    Suddenly too many reverse mortgage people think they have the training or education to evaluate the complex needs of a senior.

    Long term care, critical care, in home care, asset reallocation…when did these become topics that most loan officers had any type of expertise in?

    You are 100% correct in saying that each seniors set of circumstances is different. And so is their financial needs.

    The joining of the reverse mortgage industry & the financial planning industry in the best way the reverse mortgage can have the greatest affects on the greatest amount of seniors.

  • James E. Veale, CPA, MBT

    dduck,

    I hope the following explains why many of us are gun shy of LTC insurance when it comes to HECM (litigation concerns based on the actions of HUD):

    To encourage seniors to avail themselves of the benefits of LTC insurance, Congress passed and President Clinton signed into law a provision that waived the upfront MIP insurance on a HECM if the proceeds were used as required under that provision. American Homeownership and Economic Opportunity Act of 2000 (“AHEOA”, PL 106-569) became law on December 27, 2000 and was to have applied to all applicable HECMs closing on or after April 1, 2001.

    AHEOA Section 201(c)(1) added Section 255(l) to the National Housing Act (“NHA”, P.L. 84 345) and was codified at 12 U.S.C. 1715z-20(l). You can read AHEOA Section 201(c)(1) at http://www.reverse.org/HECM%20Amends.htm.

    HUD refused to implement Section 255(l) because of its marginal value (and perhaps detrimental harm) to those who HECMs were designed to help. A study was printed in 2003 summarizing these findings. You can read it at http://www.huduser.org/Publications/pdf/Actuarial_Final_5-13-03.pdf. HUD was also said to be concerned that LTC salespeople might misuse this Section 255(l) to convince seniors to buy policies when they were not warranted. Finally in recognition of the determination of HUD, Congress deleted Section 255(l) from NHA in HERA (the Housing and Economic Recovery Act of 2008, P.L. 110-289) Section 2122(a)(6) “by striking subsection (l).”

    I hope this comment provides information you may not have been aware of and will also help to explain why responsible HECM originators do not necessarily recommend LTC insurance. And, yes, some of us have looked at current LTC products with their additional features and yet for many, LTC insurance continues to appear to provide marginal value at considerable cash flow risk.

  • dduck

    Critic, kai-el, Mr. Veale:

    I am impressed. I think you all have a good grasp of the situation, i.e., that RMs are a tool and can be useful in comprehensive financial planning. I would be nit picking and preaching to the choir to go further. It’s enough for me to know that you know that the products do exist and I think you know how to use them. Also, even though cross-selling is a no-no, cross-information should not be. “Financial planners” have a lot to learn about RMs and RM people could teach them. This over regulation makes it more difficult, however, for us all to do a good job.
    For your information, the following, free, no obligation, web site can be used to get figures on Immediate fixed Annuities(IA):
    http://www.jdsannuities.com/Immediate_Annuities

    When, I tried it, a couple of months ago, and compared the figures for my personal RM hypo, they seemed to provide a higher lifetime payout for a female 66 and a male 70 than a tenure. Maybe I didn’t
    do it correctly, but you could try your own examples. (Note: Just as with RM numbers, the IA figures vary with prevailing interest rates).
    By the way, IAs versus tenure, put aside, I agree with kai-el and think LTC insurance is an extremely important, and an under used product. Many seniors do any thing to avoid buying LTC, “lack of money” being a prime excuse.
    Financial freedom and independence are my goals for seniors, especially since I am one.

  • dduck

    Sorry, I meant to give you this link:
    http://www.immediateannuities.com/

  • kal-el

    Mr. Critic,

    My best to you as well.

    Would love to talk to you directly.

    Kal-el

  • kal-el

    DDuck,

    Would like to talk to you directly.

    Kal-el

  • dduck

    kal-el:

    rmadvisor@yahoo.com. now has my email address.

  • http://www.thereversemortgageschool.com Kevin Reichard http://thereversemortgageschool.blogspot.com/

    GOOOOOOOOOOOOOOOOOOOOOOOOOOD MORRRRRRRRRRRRRRRRRRRning REVERSE WORLD!!!!!! LOL, great to see the pent up weekend energy-

    The point that I liked best was about the wagon, flag and blimp all sitting back in their board rooms wathing the dominos fall……hope you all work somewhere with a REAL plan.

    Listen to the reversefortunes podcast this week – intereting point by J.Y. about the old school vs. new, and especially poignant considering the conversation above…

    Have a great week of orinating, regardless of your backround!

  • http://www.thereversemortgageschool.com Kevin Reichard http://thereversemortgageschool.blogspot.com/

    Interesting Q…..
    I’d say that old school in reverse refers to the hand holders, and new school is treating like another $$$maker product….

    In home vs. phone sales

    Margins that benefit the senior vs. margins that fatten your pockets

    Those doing it before the subprime bust vs. those who joined us as a solution

    Those who were trained properly vs. those who attempt to train themselves

    Lastly, those who prefer LL Cool J to 50 cent.

  • http://www.housingfinancialcorp.com Ray P of Calif

    With all this so called cross sale, is the government going to cause problems like in state of Washington;

    No insurance, what about title insurance and hazard insurance???

    Again, exactly how many annunites were funded through reverse mortgages????

    Why are senior homeowner not able to make a financial decision for themselves??

    All I do is rm’s and don’t give clients names to others, i do have issues about how everyone knows better for everyone elses issues. I guess since we are headed toward government control country, we need to get use to this time of control.

  • http://www.reversemortgagevalue.com John A. Smaldone

    Critic,

    I have stayed out of this one, I have my own simple opinion on this but I have been having to much fun viewing everybody’s opinion.

    However, I do have to compliment you on your latest comment, I applaud you, job well said and done.

    Have a good day,

    John A. Smaldone

  • http://artaceo.net/aceo-paintings/ Aceo Art

    Hi there, I found your blog via Google while searching for first aid for a heart attack. Interesting post. Nice site.

.


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